Terms

SHIPPING

GOLF le FLEUR* is not responsible for any lost, damaged, or stolen items in transit once the order has shipped from the warehouse.

Domestic Shipping:

Please allow up to 5-10 business days for order processing. Once shipped, please use the tracking number you will receive.

Golflefleur.com ships to the 48 contiguous states (and Washington DC). We are not able to ship to P.O. Boxes at this time.

Taxes where applicable and will be presented upon check-out.

We cannot guarantee domestic delivery dates.

International Shipping:

At this time we are not accepting international orders. We anticipate international order fulfillment in early 2022.

Order Cancellations:

Cancelling an order is only possible if your order has not reached the packing or shipment phase. To cancel an order, please contact Customer Support.

You will be notified when your order is cancelled. Please allow 8-10 business days for a refund to appear back into your original payment method. If your refund has not been received within that time frame, please contact Customer Support.

Once your order has been placed and your payment has successfully been processed, individual items cannot be edited.

RETURN POLICY

All sales are final.

At this moment, we do not offer refunds, nor do we allow cancellations/returns. GOLF le FLEUR* reserves the right to refuse any returns at any time. Before you place your order, please confirm that all your information, including your shipping address, name, phone number, credit card information and fragrance selection is correct; we are not responsible for incorrect address, updating your address, changing the order once an order has been placed. Thank you.

EXCHANGE POLICY

Items postmarked within 7 days of delivery in the same as new condition, purchased from golflefleur.com, will be eligible for an exchange. Only exchanges of equal value items are permitted.

GOLF le FLEUR will not refund the original shipping charges, with the exception of damaged or incorrectly shipped items.

Washed or worn items are not permitted for an exchange, including jewelry and shoes.

We cannot guarantee exchanges and a refund can be issued if your requested exchange is unavailable.

THE CUSTOMER IS RESPONSIBLE FOR ALL RETURN POSTAGE.

Please include a note in your package that states:

1. Order #

2. Exchange Requested Item

3.Reason for Exchange

*Your exchange will not be processed without an order number*

*Please note only exchanges of equal value items are permitted and you will be refunded if we are out of stock of your requested exchange item*

Please mail exchanges to:

AMS Fulfillment/AMS Williams

Golf le Fleur*

28936 Avenue Williams

Valencia, CA 91355

FAQs AND INFORMATION

PAYMENT

We accept most major credit cards (Visa, Mastercard, and American Express) via Apple Pay, Shopify Pay, and Google Pay. We reserve the right to require additional identification verification for international or suspicious orders in efforts to prevent credit card fraud.

PRODUCT AVAILABILITY

Although availability may be indicated on our site, we cannot guarantee product availability. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.

WHEN WILL MY PACKAGE BE DELIVERED?

You will receive a separate email including parcel tracking information once your order ships. Order processing and delivery is approximately 3-10 business days within the continental United States.

HOW CAN I REACH YOUR CUSTOMER SERVICE TEAM AND WHEN SHOULD I EXPECT A RESPONSE?

For customer service inquiries only, please email service@golflefleur.com. We do our best to respond to all customers within 48 hours. Inquiries are answered in the order they are received; please do not send multiple emails as this will place you at the end of the queue.

CAN I MAKE CHANGES TO MY ORDER ONCE ITS BEEN PLACED?

Due to the extremely limited nature of our products, all sales are final. Orders can not be cancelled, changed or modified once they have been placed. Please ensure all info is correct before submitting your order.

IS THERE A LIMIT TO HOW MUCH I CAN BUY?

Due to the exclusivity of our products, some items may have limits placed on the maximum quantity that may be purchased in one transaction.

CONTACT

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Terms